Box
Office: (607) 27-STATE (277-8283)
Our tickets are sold through The
NEW State Theatre Box Office, located at 105 West
State Street in Downtown Ithaca.
- Monday
through Saturday 10 am to 6pm
-
Tickets are also available at www.tickets.com
-
On performance days, The State Theatre
Box Office opens two hours before show
time, and remains open to one half hour
past curtain
-
Subscriptions and group sales are sold
through The State Theatre Box Office
at (607) 27-STATE
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Box Office Policies
When the Box Office receives your
order, you will be assigned the seats you’ve
chosen or the next best, unless you specify otherwise.
Tickets will be mailed, unless the performance
is less than 10 days away, in which case they
will be held in paid reservations (will call).
When you receive your tickets, check them carefully
and let us know immediately if you have any concerns.
*EVERY PERSON, REGARDLESS OF AGE, MUST
HAVE A TICKET TO BE ADMITTED TO A PERFORMANCE.
THERE CAN BE NO EXCEPTIONS*
No Refunds
The only circumstance when a refund
for tickets or ticket processing fees will be
allowed is when The State Theatre cancels a performance.
Exchanges
Subscribers and members may exchange
their tickets for another event provided they
do so within 48 hours of the event. There can
be no exchanges the day of the show, and no exchanges
will be permitted for single ticket buyers. Exchanges
must be of equal value or the buyer must pay the
difference for a higher ticket price exchange.
Exchanges for tickets of a lesser value are not
eligible for a refund of the difference.
Lost Tickets
The Box Office can reprint your
tickets provided you have the credit card used
for the purchase or the transaction information.
Call us at 607-27STATE to replace your lost tickets.
Gift Certificates
State Theatre gift certificates
are available in any denomination and can be used
for nearly all shows. While they’re not
redeemable for concessions or alcohol, they can
be used to purchase merchandise. They are available
at the State Theatre Box Office.
Rent
Our Theatre
Many organizations use The State
Theatre to present entertainment, celebrate
significant events, for business and social
functions or for fundraising events. Please
contact Dan
Smalls, Executive Director, for more information.
Inclement Weather Policy
If a performance takes place,
despite weather conditions, The State Theatre
will not issue refunds to patrons who did not
attend. When in doubt, call 607-27-STATE to
confirm a performance.
Late Seating
Late seating of patrons is often
disruptive to audience members seated on a timely
basis. Therefore, patrons arriving late for
a performance may be required to stand or sit
in a pre-designated area of the theatre until
intermission or until an appropriate break allows
seating without disruption to the performance
and our patrons.
Services for the Disabled
Seating for the physically challenged
(those not limited to a wheelchair) is available
in all orchestra sections. Wheelchair and companion
seating is available in the right and left orchestra
sections. Please specify wheelchair seating
or describe any special needs when ordering
your tickets. We currently are not able to provide
audio description or sign interpretation for
most events, however we can accommodate requests
for small groups. Please call the theatre office
for hearing or visually impaired requests.
Thank you for not smoking
New York State Law prohibits
smoking in the theatre. There is a designated
smoking area outside of the theatre and clear
of the entrances.
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